Speak Up: Share ideas and concerns openly, even if they challenge the status quo. Take Risks: Embrace calculated risks and innovative solutions, learning from failures. Learning Moments: Acknowledge mistakes and take responsibility, using them as learning opportunities for everyone. Stand Up for Others: Advocate for colleagues and clients, supporting them in times of need. Face Challenges Head-On: Step into awkward, and out of your comfort zone.

Culture of Compassion

Show Empathy: Understand and share others’ feelings, providing support when needed. Offer Support: Help colleagues in difficult times, demonstrating kindness and patience. Promote Well-Being: Encourage practices that support mental and physical health, recognising stress and addressing it. Celebrate Milestones: Acknowledge and celebrate personal and professional achievements. Foster Inclusivity: Create an environment where everyone feels welcomed and valued, embracing diversity.

Culture of Collaboration

Share Knowledge: Freely share information and expertise with colleagues to support team success. Work Together: Participate actively in team projects, valuing and building on others’ ideas. Support Team Goals: Align personal goals with team objectives, contributing to collective success. Resolve Conflicts: Address and resolve conflicts constructively, maintaining a supportive atmosphere. Encourage Input: Seek and value input from all team members, fostering an inclusive and open environment.

Culture of Commitment

Be Reliable: Do what you say you will do. Take Ownership: Take responsibility for tasks and projects, showing dedication and accountability. Pursue Excellence: Strive for high standards in all work, committing to quality and continuous improvement. Support Goals: Actively support the organisation’s mission and goals, staying focused and persevering. Lead with Integrity: Uphold ethical standards in all actions, promoting honesty and transparency.

Culture of Connection

Build Relationships: Foster strong, meaningful relationships with colleagues and clients, showing appreciation regularly. Communicate Openly: Maintain open and honest communication, sharing stories and experiences. Create Community: Engage in activities that build a sense of community, celebrating milestones together. Support Inclusivity: Promote inclusivity and connectedness, ensuring everyone feels part of the team. Promote Collaboration: Encourage collaboration and participation, supporting and involving others in activities and discussions.

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About

The CC Story

IF YOUr BUSINESS CLOSED, what real world impact would that have?

Community Culture has a rich history rooted in the evolution and integration of several community-focused transport services. The journey began in 1982 when the Blacktown Community Transport Coordinating Committee started operations, providing 28 trips to 14 clients in its first week.

By 1988, it was incorporated as Blacktown Community Transport Incorporated, eventually expanding to serve over 1,500 clients with a fleet of 12 vehicles.

Meanwhile, in the Blue Mountains, Mountains Community Transport began in 1986 with funding from the Home and Community Care Program (HACC), followed by Nepean Community Transport in 1987 for the Penrith area. These services merged in 2004 to form GREAT Community Transport Inc., offering comprehensive transport services supported by a dedicated volunteer workforce. For nearly three decades, GREAT Community Transport provided assistance with shopping, medical and hospital transports, centre-based meals, and social outings.

In 2017, Blacktown Community Transport rebranded to Easy-Go Connect, aiming to expand beyond community transport. By 2018, Easy-Go Connect and GREAT Community Transport began discussions on merging to create a more integrated, multi-service organisation. Recognising the potential for delivering a broader range of services, the boards of both organisations saw the merger as an opportunity to enhance their impact.

On 1 July 2019, the merger was formalised, retaining the name GREAT Community Transport. However, as the organisation evolved, it rebranded to Active Care Network on 1 July 2020. The new organisation swiftly adapted to the COVID-19 pandemic, expanding services to include welfare checks and a Gardening and Maintenance Service, ensuring clients received essential support during challenging times.

Parallel to these developments, Peppercorn Services Incorporated was established in 2001. Initially, it managed the Hawkesbury Community Transport Service at the request of the Department of Transport due to financial and operational challenges.

Over the years, Peppercorn expanded its services to include a centre-based meals programme, lawn mowing services, and the Living IN Communities (LINCS) programme. It also managed the Hawkesbury District Senior Citizens Centre and various family programmes.

In 2021, Peppercorn assumed NDIS Support Coordination Services and expanded flood recovery support to six local government areas, serving over 4,500 residents. The organisation underwent a significant restructure in 2022 to align its strategy with sector reforms, securing grants for a new client management system and social impact measurement. This restructure aimed to consolidate corporate services and embed service development roles in aged care and resilience services.

By 2023, Peppercorn had further expanded its services, including CHSP Transport and Other Food Services, and secured funding for disaster preparedness research in partnership with Bligh Park Community Services. The organisation also launched a counselling support service for flood-impacted residents and continued to advocate for and support vulnerable communities.

Today, as a unified entity under the name Community Culture, the organisation stands as a leading multi-service provider committed to delivering exceptional support and services across the regions it serves. With a strong foundation built on decades of experience and a forward-looking approach, Community Culture is dedicated to enhancing the well-being and quality of life for all its clients.

MEET OUR TEAM

OUR VALUES

Words on a wall rarely inspire action. Instead we opted for five cultures we want to see lived through our behaviors on a day to day basis.

After consultation with clients, board members and staff, the following values were handpicked and serve to guide us in a way that holds us to account.

Culture of Courage

Speak Up: Share ideas and concerns openly, even if they challenge the status quo.

Take Risks: Embrace calculated risks and innovative solutions, learning from failures.

Learning Moments: Acknowledge mistakes and take responsibility, using them as learning opportunities for everyone.

Stand Up for Others: Advocate for colleagues and clients, supporting them in times of need.

Face Challenges Head-On: Step into awkward, and out of your comfort zone.
Culture of Compassion

Show Empathy: Understand and share others’ feelings, providing support when needed.

Offer Support: Help colleagues in difficult times, demonstrating kindness and patience.

Promote Well-Being: Encourage practices that support mental and physical health, recognising stress and addressing it.

Celebrate Milestones: Acknowledge and celebrate personal and professional achievements.

Foster Inclusivity: Create an environment where everyone feels welcomed and valued, embracing diversity.
Culture of Collaboration

Share Knowledge: Freely share information and expertise with colleagues to support team success.

Work Together: Participate actively in team projects, valuing and building on others’ ideas.

Support Team Goals: Align personal goals with team objectives, contributing to collective success.

Resolve Conflicts: Address and resolve conflicts constructively, maintaining a supportive atmosphere.

Encourage Input: Seek and value input from all team members, fostering an inclusive and open environment.
Culture of Commitment

Be Reliable: Do what you say you will do.

Take Ownership: Take responsibility for tasks and projects, showing dedication and accountability.

Pursue Excellence: Strive for high standards in all work, committing to quality and continuous improvement.

Support Goals: Actively support the organisation’s mission and goals, staying focused and persevering.

Lead with Integrity: Uphold ethical standards in all actions, promoting honesty and transparency.
Culture of Connection

Build Relationships: Foster strong, meaningful relationships with colleagues and clients, showing appreciation regularly.

Communicate Openly: Maintain open and honest communication, sharing stories and experiences.

Create Community: Engage in activities that build a sense of community, celebrating milestones together.

Support Inclusivity: Promote inclusivity and connectedness, ensuring everyone feels part of the team.

Promote Collaboration: Encourage collaboration and participation, supporting and involving others in activities and discussions.

WE HAVE ALOT OF FUN

our VISION

Our vision is to see a future where every person feels valued, connected, and empowered to live their best life.

OUR MISSION:

To enrich lives across all ages through comprehensive support services, fostering independence, well-being, and community

connection, ensuring every individual feels valued and supported.

WHY WE EXIST:

At the heart of our endeavours lies a steadfast commitment to transforming lives and communities through comprehensive, inclusive support services.

We exist to bridge the gaps in care and opportunity, ensuring every individual and family we serve feels valued, connected, and empowered.

Our dedication to enhancing well-being spans from the youngest to the eldest in our community, offering tailored solutions that address the unique challenges they face.

With a culture fueled by compassion and innovation, we strive to build resilient, thriving communities where every person has the support they need to live a fulfilling life.

GET INVOLVED