Our Policies
At Community Culture, we take your trust seriously.
Our policies are here to protect you, guide us, and make sure we provide services with fairness, transparency, and care.
On this page you’ll find the key policies that shape how we work. These documents explain your rights, our responsibilities, and what you can expect from us.
Privacy Policy
How we collect, use, and protect your personal information.
Whistleblower Policy
This policy outlines how we support individuals who report misconduct.
CHSP Financial hardship POLICY
Support available if you’re experiencing financial difficulties.
Complaints & Feedback
We value your feedback and are committed to improving your experience.
If you’d like to make a complaint or share feedback, please don’t hesitate to contact us by giving our team a call (Option 4 within the phone menu)
WHY OUR POLICIES MATTER
These policies are more than paperwork – they reflect our values of Courage, Compassion, Collaboration, Commitment, and Connection. They ensure our services are safe, respectful, and responsive to your needs.
If you would like a printed copy of any policy, or help understanding what it means for you, please contact us at welcome@communityculture.org.au or call 1300 646 444